What does ZM Digital Solutions do besides websites?

Lead capture and follow-up workflows, CRM and pipeline setup, missed-call text back, review-request workflows, and AI-assisted replies for repetitive admin work.

Do I need to understand AI to use these services?

No. Everything is set up and explained in plain English, and you stay in control of how it runs.

The Automated Front Desk package is $497 one-time setup plus $149/month. Setup customizes the website and system to your business; the monthly keeps the website, CRM, booking, and automation running with maintenance and basic support.

Usage-based phone, SMS, email, or AI charges, if they apply, plus advanced custom automations, ecommerce, or unusually large custom builds. Those are scoped and agreed to before any work begins — no surprise invoices.

Ocala, FL · Helping local businesses work smarter

Stay Focused on the Job While Your Front Desk Follows Up

ZM Digital Solutions gives local service businesses a professional web presence plus an automated front desk — booking, missed-call text back, instant replies, and a simple CRM that turns missed calls and inquiries into organized opportunities.

Explore Services Call or text (352) 509-6159

Step 1
Get Found
Website
A professional site that shows up and looks established.
Step 2
Capture the Lead
Quote Form
Simple forms that send requests straight to you.
Step 3
Follow Up
Automation
Fast acknowledgements and reminders so leads don't go cold.
Step 4
Stay Organized
CRM / AI Assistance
One place for prospects, statuses, and next actions.

What we help fix

The Everyday Problems That Quietly Cost You Jobs

None of these are technology problems. They're workflow problems — and they're fixable.

An outdated or missing website makes a strong local business look less established.

Quote requests get lost, or answered too slowly to win the job.

Leads live across texts, email, Facebook, and notes with no clear follow-up process.

Repetitive customer questions and admin work take time away from actual jobs.

ZM Digital Solutions connects the pieces — your website, quote form, follow-up, and customer records — into one simpler customer-acquisition system you can actually keep up with.

Core services

Six Ways We Help Local Businesses Run Better

Websites & Landing Pages

Professional mobile-friendly websites, landing pages, quote forms, local SEO basics, redesigns, and ongoing support.

Lead Capture & Follow-Up

Quote and contact forms, lead routing, automated acknowledgements, follow-up workflows, missed-lead processes, and simple pipelines.

AI Business Setup

Practical AI-assisted workflows for drafting responses, organizing inquiries, answering common questions, and reducing repetitive admin — with you reviewing what matters.

CRM & Sales Organization

Simple systems that keep prospects, statuses, next actions, follow-ups, and customer information in one place.

Review & Reputation Workflows

Make it easy to request reviews and follow up consistently after completed work — no incentives, no manipulation.

Ongoing Digital Support

Website updates, workflow improvements, maintenance, troubleshooting, and incremental automation as you grow.

Not sure what you need?

Start with a free digital business review — I'll tell you honestly what would help most.

See how AI & automation work in plain English

How it works

A Practical Four-Step Process

01
Review
We look at your business and how customers currently find, contact, and hear back from you.
02
Find the gaps
Identify where customers or hours are being lost — slow replies, missing site, scattered leads.
03
Build the right system
A website, an automation, an AI-assisted workflow, or a combination — whatever fits.
04
Improve over time
Support, maintenance, and additional automation when it's actually useful.

Pricing

One Simple Package

A professional web presence plus an automated front desk that answers, captures, and follows up while you're on the job.

Website + Automated Front Desk

Automated Front Desk

$497 setup+$149/month

The one-time setup covers customizing the system to your business — branding, services, photos and content, booking or lead capture, CRM pipeline, missed-call text back, instant customer responses, and basic automated follow-up. The monthly keeps everything running: the website, CRM, booking, and automation service, plus maintenance and basic support.

Customized website / web presence
Booking or lead capture
CRM / lead pipeline
Missed-call text back
Instant customer response
Basic follow-up automation
Hosting and system maintenance
Basic support

Usage-based phone, SMS, email, or AI charges, if they apply to your setup, plus advanced custom automations or unusually large custom builds, are scoped and agreed to before any work begins. No surprise invoices.

Optional upgrade

Custom Builds & Advanced Automation

Quoted after a quick review

Fully custom multi-page websites, major redesigns, ecommerce, and advanced automation are handled as custom projects. We look at what you need, agree on the scope and price up front, and then build — no surprise invoices.

Who we help